Privacy Policy
Last Updated: November 6, 2024
1. Introduction
Yun Dong Education Solutions Ltd. (referred to as “the Company”) is committed to protecting the privacy and personal information of its users. This Privacy Policy explains how we collect, use, and safeguard information when you use our website (https://ydes.ai) and related services, including our products
1: ClassroomGo – Chrome & iPad
2: ClassQ – Chrome & iPad
By using our services, you consent to the terms outlined in this policy.
2. Types of Information We Collect
When you use our services, we may collect the following types of information:
- Personal Information: This includes data such as your name, contact information (including email and phone number), and account details.
- Technical Information: Information like your IP address, browser type, operating system, device identifiers, and timestamps.
- Usage Data: Information on how you interact with our services, such as clicks, page views, and other behavioral data.
3. How We Use Your Information
The information we collect may be used for the following purposes:
- To Provide and Maintain Services: For processing orders, providing support, or updating our services, including for products ClassroomGo and ClassQ.
- To Improve Our Services: Analyzing feedback and user behavior on ClassroomGo, ClassQ, and other offerings to enhance product experience and effectiveness.
- For Marketing and Communication: With your consent, we may send marketing materials, promotional content, and service updates specific to ClassroomGo, ClassQ, and other services.
4. Data Sharing and Disclosure
We do not sell or share your personal information with third parties except:
- With Service Providers: Trusted third-party companies that assist us in delivering and improving our services, under strict confidentiality agreements.
- For Legal Requirements: To comply with legal obligations, enforce our Terms of Service, or protect the rights and safety of our users.
5. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
Depending on your location, you may have the right to access, update, delete, or restrict the processing of your personal information. If you wish to exercise any of these rights, please contact us at support@ydes.ai.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the “Last Updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@ydes.ai
Phone: (886) 2 2701 9998